Woodlawn & Oaklane Medical Centres

WOODLAWN MEDICAL CENTRE, 19 Powdermill Lane, Whitton, TW2 6EE

Telephone: 0208 894 4242

swlccg.woodlawnandoaklane@nhs.net

Sorry, we're closed

OAKLANE MEDICAL CENTRE, 6 Oak Lane, Twickenham, TW1 3PA | Telephone: 0208 744 0094 | swlccg.woodlawnandoaklane@nhs.net

Practice Complaints Procedure

We hope that you do not need to complain but if you have a problem you can use our practice complaints procedure. We believe this will give us the best chance of putting right whatever has gone wrong and give us an opportunity to improve our practice. Please address your complaint directly to the Practice Manager via our email: swlccg.woodlawnandoaklane@nhs.net.

This however does not affect your right to approach NHS England, if you feel you cannot raise your complaint with us or you are dissatisfied with the result of our investigation.

NHS England can be contacted on:

NHS England,
PO Box 16738,
Redditch
B97 9PT

Tel: 0300 311 22 33
Email: england.contactus@nhs.net

Alternately you can contact PALS:

Patient Advice and Liaison Service
Richmond Clinical Commissioning Group
Civic Centre
44 York St
Twickenham

Tel: 020 8734 3001
Email: ricccg.richmondpals@nhs.net

Woodlawn

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 01:30pm
    From 1:30pm - 6:30pm - Surgery Closed for Admin and Training
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

OakLane

  • Monday
    08:30am to 01:00pm
    02:00pm to 06:00pm
  • Tuesday
    08:30am to 01:30pm
    From 1:30pm - 6pm - Surgery Closed for Admin and Training
  • Wednesday
    08:30am to 06:00pm
  • Thursday
    08:30am to 06:00pm
  • Friday
    08:30am to 06:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED